Help and contact information

Find out how to contact us if you have questions.

Go to to find answers

Many people are asking us about the following:

If there is something you cannot find the answer to, please call us and we will help you.


Call us on 22 07 80 10 (outside of Norway (+47) 22 07 80 10).

Phone opening hours
Ordinary opening hours: 09:00 to 14:30 on weekdays.

What is the status for the application?

We cannot say exactly when your application will be processed. You will receive a notification from the Norwegian Tax Administration in the enterprise’s Altinn inbox.

Send us tips about misuse

If you suspect misuse of the Compensation Scheme, you can send the Tax Administration tips anonymously.

Appealing against a decision you have received

A decision is the letter sent to the enterprise in Altinn when the enterprise’s application is processed. In the letter, you can read about the subsidy and any amount you may have received. If you have received a decision, and you do not agree with the decision, you must send us an appeal against the decision. You need the decision number when you send the appeal.